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Improving agent's productivity with multiple tools (recently viewed tickets, bookmark tickets with personal notes, grouped attachments and sentiment analysis) all under one widget.
This app enables agents to schedule the replies to send at a later time, to better manage your workflow and your customers’ expectations.
This app makes sharing secrets or sensitive messages easier through FreshDesk by creating a timebomb and limited view count message with audit capability.
This freshdesk app lets you convert your ticket's description text into speech for better accessibility. The media buttons help you start, pause, resume or stop voice.
AI-powered link repository for Freshservice
An app for effortless time zone conversion.
The Ticket attachments finder helps the Freshdesk agents to accumulate all the attachments in one place, This app is part of the Refresh App Challenge.
A simple app to help agents scroll through their last viewed tickets.
BI4Freshworks aims to bring the power of business intelligence to Freshworks. BI tools act as a front end to complement Freshworks dashboards.
Agents need not worry about previewing the attachments any more
View deleted tickets of contact and restore them within a ticket.
Many times agents have to handle multiple tickets, and based on the response from the customer, agents need to remember and revisit tickets important to them. This app allow's them to bookmark them
Freshservice app to create nice, easy-to-understand flowcharts. Boost Productivity by up to 200% using Flowcharts to streamline your problem analysis.
Bookmarking Tickets with personal notes made simple in Freshdesk. This app allows agents to bookmark a couple of tickets with personal notes and revisit them whenever they want to.
The app allows getting the raised ticket updates via chat apps or social media platforms
Bookmarks App for Freshservice powered by Machine Learning & Natural Language Processing.
Tips app for freshservice
SmartSneaks is a startup which Leverages the power of AI to create sneakers design. It helps the IT Industry with the walk in feature which includes physical shoes that are matched with digital NFTs.
Customer personality classification based on tweets for improved resolution of Freshdesk tickets, where human intervention is needed.
Bookmarking Tickets with personal notes / voice notes made simple in Freshservice. This app allows agents to bookmark a couple of tickets with personal notes and revisit them whenever they want to.
Get TicketUpdates via various chat apps & social media channels
Notice board app for Freshservice
Saving links made simple in Freshservice.
This app provides the features that RingCentral Engage offers from inside Freshdesk and automatically displays known contact information and register a ticket for you!
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