The Freshworks' Refresh App Challenge allows you to look at yourself as entrepreneurs while imagining a solution you can build for customers and employee-facing teams with our developer platform!
Freshworks is a family of 50,000 customers today, and we invite you to make your apps available to thousands of businesses on our platform. It's an opportunity to face users, become sustainable, and understand various aspects of marketing-all on one platform.
You can build apps along the following tracks.
Delivering a WOW with Customer Experience
Walk in the shoes of a Customer Support Agent or Customer Success team, and imagine solutions that power collaboration, improve productivity, and help deliver a top-notch customer experience.!
Enabling delightful IT Service Management
Walk in the shoes of your friendly, neighborhood IT team, and empower them with Automation, or help them organize better or be proactive to absolutely delight their users.
Introducing credits worth $10,000 for startups this Refresh App Challenge
If you identify yourself as a startup, you can utilize credits across essential products like CRM, Helpdesk, Marketing automation, HRMS, ITSM, Live chat, Cloud Telephony, etc. Gain access to Freshworks' community of VCs, Investors, Customers to scale your business. https://www.freshworks.com/partners/startup-program/refresh-2021/
$33,250 in prizes
The Champions (2)
Hackathon Gold medal winners
Innovative Leap of Faith
Top-ranked eligible app with the highest score on innovation
Top-ranked eligible app with the highest technical score
Runners up (3)
Hackathon Silver medal winners
All eligible submissions from the App Review from App Management portal
Feedback Loopers (3)
All eligible teams who provide valuable feedback as Friction Logs
Top-ranked eligible apps from teams that introduced themselves to Freshworks during the App Challenge
Early Birds (3)
The first 10 eligible submissions made on or before November 3th, 2021
Submitting to this hackathon could earn you:
- Submission should web app built using Freshworks Developer platform
- App ID to begin submission on Devpost
- Applicable hosts for the apps should be Freshdesk / Freshservice only.
Vice President - Product Management,Neo platform,Freshworks
Vice President - Engineering, Freshworks
Senior Director of Engineering, Freshworks
Senior Director of Product Marketing - Neo Platform, Freshworks
Chief Architect, Freshworks
Principal Engineer, Freshworks
Product Management, Neo Platform, Freshworks
Staff Product Manager, Freshworks
Potential Business Value
If this app was delivered to our users, how big would the impact be on their productivity? How many potential users could benefit?
What kind of challenges would have been overcome to build this app? How demonstrative are these accomplishments about the technical prowess of the team?
How well has the app been solutioned around the obvious constraints of time, platform support, and feasibility? Was it designed to scale, even if it was not built for scale yet?
Innovative Leap of Faith
This encourages the team who thought out of the box in terms of what they tried to achieve and were able to demo a working application built on the platform.